PRIVACY POLICY

INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect:

• •Contact information (name, email address, shipping address, and mobile phone number if you opt into SMS)
• •Payment information (processed securely through our payment provider)
• •Usage data (pages visited, time on site) through analytics tools

HOW WE USE YOUR INFORMATION

We use your information to:

• •Process and fulfill your orders
• •Send order confirmations and shipping updates
• •Respond to your questions and requests
• •Improve our website and products
• •Send marketing communications (only with your consent)

SMS / TEXT MESSAGE MARKETING

If you opt in to our SMS/text message program (for example, through a sign-up form on our website or at checkout), we collect your mobile phone number and your consent to receive recurring automated marketing text messages from Roon, operated by Helios Intelligence, Inc. We use your phone number to:

• •Send recurring marketing and promotional messages, including offers, product news, and abandoned-cart reminders
• •Send transactional messages, such as order and shipping updates
• •Provide customer support related to your messages

Consent to receive marketing texts is not a condition of any purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, or get help by replying HELP. For full details, see our Mobile Terms of Service.

How we share it: we share your phone number only with the service providers that help us operate the SMS program (such as our messaging platform) and with your wireless carrier to deliver messages. We do not sell your mobile phone number, and we do not share mobile phone numbers or SMS consent/opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Abandoned-cart reminders. Our website uses cookies and similar technologies to keep track of the items you put into your shopping cart, including when you have abandoned your cart. If you have opted in to SMS, this information may be used to determine when to send cart reminder messages by text. You can manage cookies through your browser settings.

LOCATION

We do not collect precise geolocation data (such as GPS location) for marketing or for the SMS program, and we do not offer location tracking or location-based services. We may infer your approximate region from your IP address for analytics, fraud prevention, and to estimate shipping.

SERVICE PROVIDERS

We work with trusted third-party service providers to operate our business. These providers may receive your personal information solely to perform services on our behalf, including:

• •Payment processors, to securely handle your payment information
• •Email service providers, to send order confirmations and shipping updates
• •SMS / messaging providers, to operate our text message program and deliver messages
• •Infrastructure and hosting providers, to store and process data securely
• •Advertising platforms, to show relevant ads on third-party sites and apps

We do not sell your personal information to third parties.

ADVERTISING & COOKIES

We use advertising tools (including Meta/Facebook) to reach potential customers and measure ad performance. These tools may use cookies and similar tracking technologies to show you relevant ads based on your browsing activity. You can manage your ad preferences through your browser settings or in your account settings on those platforms.

DATA SECURITY

We implement appropriate security measures to protect your personal information. Payment processing is handled by secure, PCI-compliant payment processors. We do not store your full payment card details on our servers.

YOUR RIGHTS

You may request to access, update, or delete your personal information at any time by contacting us at hello@takeroon.com.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information (we do not sell personal information). To exercise these rights, contact us at the email above.

CONTACT US

If you have questions about this Privacy Policy, contact us at: