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MOBILE TERMS OF SERVICE

Last updated: June 2026

The Roon mobile message service (the “Service”) is operated by Helios Intelligence, Inc. (“Helios Intelligence,” “Roon,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

1. Consent to receive messages

By consenting to Roon’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Helios Intelligence through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Helios Intelligence. Your participation in this program is completely voluntary.

2. Cost and frequency

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

3. Opt-out (STOP)

You may opt out of the Service at any time. Reply STOP to any mobile message you receive from us. You will receive a one-time opt-out confirmation text message. After that, no further messages will be sent to your mobile device unless you re-initiate them. If you have subscribed to other Roon mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

4. Help (HELP)

For support or assistance with the Service, reply HELP to any mobile message you receive from us, or email us at hello@takeroon.com.

5. Changes to short codes or telephone numbers

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

6. Delivery and carriers

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program again with your new number.

7. Limitation of liability

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

8. Privacy

We respect your right to privacy. To see how we collect and use your personal information, including the phone numbers collected for the Service, please see our Privacy Policy. We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

9. Contact

Email: hello@takeroon.com
Website: www.takeroon.com